In 2025, brands need to tap into the loyalty momentum effect and expand on traditional ways of rewarding loyal customers.

In today’s fast-paced business environment, efficient communication with customers is key to building strong relationships ...

Learn key strategies to create real customer value, build lasting loyalty, and drive business success through a ...

*Utilities named as Business Customer Champions are selected based on having Engaged Customer Relationship Index scores in the top decile of the industry, the top score within their respective ...

In the rush to debate whether customers should move their ERP to the cloud or not, the industry has perhaps overlooked a ...

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Among those that used retail banks as their primary provider, 76% used a national or global bank, 19% a regional bank and 4% ...

PHILADELPHIA, Jan. 06, 2025 (GLOBE NEWSWIRE) -- Qlik ®, a global leader in data integration, data quality, analytics, and artificial intelligence, is proud to announce its recognition as a 2024 ...

IRIS announced it expanded its IRIS Firm Management solution with, among other things, enhanced document management ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

John and Michele Church, accused of unfair business practices, have agreed to pay the state $50,000, a portion of which will ...

REI CEO Eric Artz said the outdoor gear retailer would end its Experiences unit, which offered adventure classes and trips, ...