Since happier employees are more productive employees, how can B2B business leaders harness the power of AI for their ...

While the common thread was that Black folks need to treat each other better, especially when receiving a service, one ...

AI has quickly become central to digital transformation in customer service. According to MarketsandMarkets, the global AI-for-customer-service market was valued at USD 12.06 billion in 2024 and is ...

Nearly five years ago, Jay Bhattacharya, then a Stanford professor, was part of a trio that published an open letter calling for less stringent public health protections against the Covid pandemic.

BOCA RATON, Fla., June 9, 2025 /PRNewswire/ -- Multi-phased investment firm Black Dragon Capital℠ ("Black Dragon"), which focuses on technology that can impact industries, has announced their ...

Deel alleges that one of Rippling’s employees "spent six months impersonating a legitimate Deel customer to gain unauthorized access to Deel’s systems to meticulously analyze, record, and copy ...

MADISON, Ga. — A viral TikTok video is giving new meaning to “It’s not a Waffle House. It’s a Waffle Home.” Cara Bowers shared a heartwarming video of Waffle House employees in Madison ...

Employees’ new digital skills position them as meaningful contributors to Brisa’s future success. “Our vision for the next five years is to use what we’ve learned about Power Automate and digital ...

If AI could cut 50% of white collar jobs and spike unemployment, what happens to Black employees? Posted: June 1, 2025 | Last updated: June 1, 2025 - AI is the hottest thing on the digital streets.

Interestingly enough, Black employees embrace generative AI tools more than their white counterparts, reporting a 55% usage and 61% enthusiasm compared to the 51% and 37% reported by white ...

According to its 800 number performance dashboard, SSA’s average speed to answer calls, so far in fiscal 2025, is about 20 minutes, and less than half of all calls are answered.SSA answers about ...