A Black customer walked out of a auto care shop in North Carolina after its employees began to disrespect Juneteenth.

NEW YORK, June 10, 2025 /PRNewswire/ -- Sobot, a leading AI customer contact solution provider, unveiled its "AI-First" strategy at a media launch event this month. The move elevates Sobot AI with ...

Now, several hundred of his employees at the National Institutes of Health have written their own declaration to rebuke many of the agency’s actions over the course of Donald Trump’s second term.

Black Dragon Capital℠ and Origence hope to create and scale financial technology companies that can help credit unions transform their business and optimize their member service advantage.

Specifically, it alleges that one of Rippling’s employees, who holds the job title of Competitive Intelligence, “spent six months impersonating a legitimate Deel customer to gain unauthorized ...

It’s a Waffle Home.” Cara Bowers shared a heartwarming video of Waffle House employees in Madison, Ga. walking out to greet one of their regulars. The waitresses told Bowers that they hadn’t ...

Accelerating Brisa’s business and financial growth depends on the success of its employees, and the company is committed to ensuring all employees feel productive, valuable, and equipped with skills ...

If AI could cut 50% of white collar jobs and spike unemployment, what happens to Black employees? Posted: June 1, 2025 | Last updated: June 1, 2025 - AI is the hottest thing on the digital streets.

AI could wipe out half of all entry-level white-collar jobs — and spike unemployment to 10-20% in the next one to five years. (Photo: Adobe Stock) 31,515 people played the daily Crossword ...

SSA counts callbacks as a zero-minute wait time on its customer service metrics. SSA Commissioner Frank Bisignano told employees in an all-hands meeting ... but it’s the same work,” he added. Sign up ...

Gallup’s research also shows that only one in five employees believe their leaders make decisions with the customer in mind. Employee pride in customer service ... stores on Black Friday wasn ...