A railway boss has been summoned by the transport secretary to account for the company’s “woeful” service, the Government said.

I’d heard the nightmare stories about travelling with Avanti West Coast and my own first trip with the troubled train operator at the weekend produced several surprises, both good and bad.

Rail operator Avanti West Coast has had its contract extended for another six months after making improvements, the government has said.

Insider traveled in first-class trains from New York City to Baltimore in the US on Amtrak and Scotland to England in the UK on Avanti West Coast.

Train operator Avanti West Coast has been handed a short-term contract extension by the Department for Transport (DfT), the FirstGroup-owned company said. The operator has struggled with reliability ...

Avanti West Coast is the new company running trains along the West Coast Mainline. It took over the contract from Virgin Trains and launched on December 9. It runs services through Birmingham ...

Avanti West Coast has added extra seats and introduced new trains as part of its summer timetable change. Launching yesterday (Saturday June 2), the intercity operator’s June timetable, which ...

Train operator Avanti West Coast is “making progress” in improving its performance but there is “still more to do”, managing director Andy Mellors said.

Avanti West Coast’s other train fleet – diesel-powered Voyagers – is being replaced by new electric and hybrid trains built by Hitachi from 2023.

An Avanti West Coast spokesperson said: “We met the Secretary of State today alongside our colleagues at Network Rail to discuss the current challenges on the network.

Rail operator Avanti West Coast has left travellers irate over the past year due to poor reliability on the services it runs between London Euston, the Midlands, North West and Scotland.