Most members contribute a significant portion of their monthly budget to their medical scheme. It's only fair that those contributions are used efficiently ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

When it comes to using agentic AI for travel, I'm a tough sell. So Salesforce set me up with Engine, an early Agentforce ...

Away from the splashy new design and a built-in desktop mode, Android 16 introduces two new safety features that will protect your phone like a vigilant knight.

Ali Ghodsi, CEO of Databricks, said people underestimate how difficult it is to fully automate tasks and take humans out of the loop.

AI could reduce wireless carriers' costs, as T-Mobile parent Deutsche Telekom reports a 20–30% productivity boost in customer ...

Klarna CEO Sebastian Siemiatkowski has used an AI clone of himself to deliver earnings reports — twice, once in December 2024 ...

Like it or not, artificial intelligence has become part of daily life. Many devices—including electric razors and ...

At the show, cloud contact center provider Talkdesk Inc., rolled out a new platform called Customer Experience Automation or ...

Within a couple of years, 50 percent of the organizations that had planned to replace their customer service personnel with ...

Finder.com reports five ways to use AI for financial management: budgeting apps, robo-advisors, credit monitoring, AI ...