Oklahoma City, OK – Bathrooms by Genie, a renowned bathroom renovation company based in Oklahoma City, is proud to announce ...

The AI-infused Glance will arrive on Samsung phones as both a standalone app and a fully integrated lock screen. Thankfully, ...

As any leader knows, implementing a new technology and embracing it as part of the business mindset are two entirely ...

Phonely, Maitai and Groq achieve breakthrough in AI phone support with sub-second response times and 99.2% accuracy, enabling ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

AI-driven tools allow credit unions to compete with big financial institutions efficiently while maintaining the personal ...

Pamecha said Toma’s onboarding process involves training on a dealers’ customer calls for a week or two to give the AI some ...

Mosaicx, a pioneer in customer experience, announced the launch of the next era of its Engage product.

AI Security Report details how criminals are harnessing artificial intelligence to impersonate people, automate scams, and ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

Prosystems.AI launched AI voice agents that manage calls with human-like fluency, cutting wait times by 40% and boosting first-call resolution by 30%.

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.