Google will now let everyone in the US call local businesses using AI. The feature, which is now available in Search, allows ...

While many AI startups are competing in the crowded video generator space, Creati carved out its own niche with the AI ...

McDonald's AI hiring platform McHire faced a limited security breach affecting five candidate records despite reports ...

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

My new series, The AI Advantage in Telco, explores how AI is becoming the strategic brain behind telecom’s most critical ...

The new business-calling feature uses AI to call local businesses on your behalf, for information about availability and ...

Google Search can now call local businesses using AI to gather pricing and availability info on your behalf. Here's how it ...

Historically, customer service operated like a hospital emergency room - efficient at treating problems once they arrived but fundamentally reactive in nature. Customers would call in to report issues ...

AI Mode began rolling out to all Google users in May, and Deep Think was also announced as an option for the Gemini 2.5 Pro model at that time.

New research suggests that artificial intelligence is about on par with humans when it comes to successfully scheduling ...

With Cloud AI Studio, Genesys is betting that no-code, emotionally intelligent AI agents can finally fix the broken customer ...

Inc. (NASDAQ:EGHT) is one of the most popular AI penny stocks to buy according to billionaires. On June 24, the company ...