Touch-point analysis uncovers powerful customer insights as well as opportunities to improve how well you meet customer-segment needs and wants. Systematically evaluating performance across all ...

Even the pros use proven "templates" to create sales letters that get results ... These hurdles are manifested in many spoken and unspoken customer comments such as: 1. "You don't understand my ...

Better management of customer data could help pharmaceutical ... look to the insights that can be found through a sophisticated analysis of CRM data – the advantages of which are increasingly ...

Content is playing an increasingly prominent role in the digital transformation of pharmaceutical companies as they grapple with how to provide an engaging customer experience (CX). But ...

Still, you do have the ability to check your transaction history, make transfers, and receive customer support through the mobile app. Its mobile app has received 4.8 out of 5 stars in the Apple ...

The chart, which is usually offered as a template in popular project management software solutions, is designed to ensure clear communication and smooth workflows across all parts of a team.

Consumer complaints (30%). The best car insurance companies have a low number of customer complaints relative to their size and are able to keep their customers happy. This category is based on ...

We've reviewed dozens of homeowners insurance companies based on cost, coverage options, customer satisfaction ... according to Bankrate analysis of Quadrant Information Services data.

The bottom line, though, is that companies are using a cornucopia of collection methods and sources to capture and process customer data ... aspects of consumer data analysis, marketing is ...

Sample analysis has proven that social media has a significant positive impact on the operational efficiency of supplier and customer relationship management. In addition, the evidence from this study ...

good-looking website templates, and small business-friendly features such as its library of third-party apps and integrations (ecommerce, social media, marketing, customer support and more.) ...

A capable email marketing service is integral to send your customers ads, newsletters, special offers, or surveys. We help you choose the best one for your business based on our thorough reviews ...