While TxTag currently communicates with customers via email, text, and outbound phone calls, it will not send text messages regarding final payment reminders or past-due balances.

While TxTag currently communicates with customers via email, text, and outbound phone calls, it will not send text messages regarding final payment reminders or past-due balances.

Months after a series of KXAN investigations into TxTag helped drive a new state law, complaints about the Texas toll system persist. More than two dozen TxTag customers reached out to KXAN ...

“If TxTag admitted to an error, the TxTag owner may consider requesting a credit from TxTag in the amount of the difference between a tag transaction and CTRMA’s Pay By Mail transactions and ...

AUSTIN, Texas — As TxTag prepares to transfer billing and customer service duties to the Harris County Texas Toll Roads Authority (HCTRA), here's a look back at issues and what an expert thinks ...

TxTag accounts that have been inactive for the past 12 months will not be eligible for transfer. To ensure your account is moved to HCTRA, you must contact TxTag customer service before Nov. 1.

TxDOT said TxTag users can still use their toll tags as intended across Texas, Oklahoma and Kansas. If you don't have a TxTag but are still receiving bills in the mail, you can sign up for the ...

The agency is encouraging TxTag customers who receive unsolicited texts or emails purporting to be from TxTag to contact customer service at 1-888-468-9824 or through the website TxTag.org.

TxTag reviews plates digitally before a person takes a second look to make sure certain plates aren't wrongfully charged, but the issues continue.

An 18-month reprieve from state toll fines and overdue balances will come to an end Sept. 1, Texas Department of Transportation officials said this week. The reinstatement of fines only affects ...

While TxTag currently communicates with customers via email, text, and outbound phone calls, it will not send text messages regarding final payment reminders or past-due balances.