The "CTA Chats" will be held throughout the summer as officials seek feedback from commuters on daily travel and improvements ...

Chicago Transit Authority personnel to offer rider feedback that will be used by the agency to plan for the upcoming budget ...

A new artificial intelligence-powered chatbot is expected to go online early next year, as the Chicago Transit Authority and Google Public Sector partner to create the ‘Chat with CTA’ program.

At least two CTA lines were facing major delays during the busy Friday morning commute due to service disruptions, according to the Chicago Transit Authority website. About 5:50 a.m., CTA said ...

The rate of violent crime on CTA trains continued to drop in 2023, years after it spiked when the pandemic emptied trains of many riders. But the violent crime rate still remained above pre ...