You can make things easy to use even when you have constrained resources. Regardless, this excuse no longer applies. Face it—even a home Wi-Fi access point has more computing power than we had ...

Employees, businesses, suppliers, vendors, etc. — they can all get replaced by their competition. But, if you keep things simple, and succeed, and give a delightful experience to your customer ...

But it is easy to get substandard results ... move beyond their traditional way of doing things by open innovation intermediaries. Done right, competitions can be powerful. But getting the ...