The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

Top Democrat raises concerns about Social Security Administration removing public dashboard metrics that tracked call wait ...

Wait times for people calling the Social Security Administration (SSA) have reportedly skyrocketed in the first few months of ...

The changes are the latest sign of the agency’s struggle with website crashes, overloaded servers and long lines at field ...

The Social Security Administration this week began to classify thousands of immigrants with temporary legal status and Social Security numbers as dead, according to three sources familiar with the ...

You can contact the Social Security Administration (SSA). There are three ways to contact the SSA to get information and solve issues: online, by phone, and in person. Read on to learn more about ...

An internal Social Security memo says eliminating phone service would require 75,000 to 85,000 more people per week to visit an office — over 4 million annually.

Social Security’s acting commissioner, Leland Dudek, said the White House pushed him to make the phone service changes as rapidly as possible. Dudek already delayed the changes once and said ...

The Social Security Administration (SSA) reiterated its plans to walk back proposed cuts to its phone services, saying it would be implementing an “anti-fraud check.” “Beginning on April 14 ...

The Social Security Administration (SSA) has beefed up its fraud prevention tools so users can safely claim files over the telephone. Effective Monday, April 14, the new SSA system — using ...

Best times to call the Social Security Administration. The SSA typically receives 80 million calls each year to its national 800 phone number. Based on the average daily call volume data from ...

You can find the distribution schedule for Social Security and SSI payments on the Social Security Administration's website. The Social Security Administration has a national phone number and ...