More and more people and businesses are using public service portals to follow administrative procedures, but the percentage remains low. This is the conclusion of a report on assessing public service ...

When staff members input their availability, ESS software can help organize that information to create, distribute and change schedules. Self-service portals with this functionality often allow ...

But that doesn't always require a four-day week or working from coffee shops. Self-service portals can consistently improve workplace loyalty and satisfaction by giving employees more control over ...

The findings reveal that as digital-first expectations reshape the B2B landscape, there is a growing urgency for enterprises to offer Self-Service Portals (SSPs) as a core part of the aftersales ...