But how do you give your customers good service? By the term "service", we're not just talking about giving customers the selection and products they want, and at a price that's reasonable. Service is ...

Scalable customer journeys. CXA allows businesses to automate entire customer journeys. It provides consistent service and proactive engagement that improves satisfaction and retention.

O2 has put customers on alert as it axes a key service. O2 has become the latest ... “You’ll struggle to do even the basics,” Money Saving Expert warned. “Calls and texts over 2G may ...

Themed “Back to the Basics,” the event reinforced fundamental skills and aligned Fujitsu’s service team with distributor technical support team members to deliver exceptional customer experiences, a ...

The affordable tickets have been renamed Delta Main Basic. Delta says the changes will provide more choice and clarity for customers. Delta Air Lines is saying goodbye to basic economy — but don ...

The PUC investigation noted that while Xcel has cut customer service staff and budget ... when they appear to be falling short of their basic core commitment to their customers that they exist ...

Market research is the process of evaluating the viability of a new service or product through research conducted directly with potential customers ... what consumers want, develop products ...

AT&T gets 40 million customer service calls annually. Some callers want to add phone lines ... open-source models. The most basic model was smart enough to sort roughly a quarter of the categories.