“We’re just so sad,” she says ... to take a picture with Santa, who wore a clear plastic face shield and sat behind a glare-free acrylic barrier that sometimes made it hard to hear ...

A group of jeering teenagers began to pelt him with snowballs, hit him squarely in the face. As Santa exited, angrily shaking his fist, he moaned: “There’s a dead spot in my popularity—I ...