A recent passenger on Symphony of the Seas tested positive for Legionella. Royal Caribbean is taking precautionary measures.

For example, our new in-app chat saw a 35% increase in guest adoption that led to a 20% reduction in the customer service line on board." Royal Caribbean launched over 300 new digital capabilities ...

Royal Caribbean Cruises president and CEO Michael ... new family in Miami after being adopted by a crew member. “Our Guest service team stepped up to the plate and after several weeks and ...

Virgin Voyages strives to deliver a better crew experience that leads to a better passenger experience. And cruisers have noticed. There’s a general consensus among experienced cruisers that Virgin ...

Royal Caribbean’s website states: “Gratuities may be modified in the guest’s sole discretion by visiting the Guest Services desk onboard at any time prior to the morning of disembarkation.” ...

Royal Caribbean International’s Rhapsody of the Seas recently resumed service after a routine drydock in Freeport. After spending two weeks at the Grand Bahama Shipyard, the 1997-built ship welcomed ...

For example, some past cruisers have said Royal Caribbean services cabins more often than Carnival, at least on some of its sailings. Others have said guest services on Royal Caribbean is superior ...

Royal Caribbean International guests may face steeper ... Passengers staying in suites will pay $21 per guest each day, up from $20.50, while rates for all other cabin categories will increase ...