Sir,’ ‘ma’am,’ it’s a nicety ... If a warm “thank you” or “pardon me” feels too abrupt, add additional polite words to extend the sentence. “Excuse me, I’m so sorry.” ...

The article title to your recent Frontline 1 is an obvious derivative of "wham, bam, thank you ma'am." I was highly offended that you would think that this phrase is appropriate for your issue. This ...