We usually would break out the tech support and repairs scores here for gaming desktops as well, but didn't, as only one gaming PC vendor had scores that registered in those categories: Dell, with ...

If you think the problem is too complicated, call up a more knowledgeable friend, or bite the bullet and work with a professional tech support service. PCWorld helps you navigate the PC ecosystem ...

PC users need to be wary of scams like these ... telemarketers try to sell more phony goods such as extra security software and tech support services that can cost up to $500.

The FBI is warning people to be alert to the threat of technical support scams, in which criminals pose as support staff from computer or software companies and try to trick unsuspecting PC users ...

I've been writing about computers, the internet, and technology professionally for over 30 years, more than half of that time with PCMag. I run several special projects including the Readers ...

There aren’t many laptop vendors in the running for tech support and repair awards this year; just the four biggest PC brands in the USA. Many smaller brands (like last year’s winner here ...