The new policy is generous, as Newegg will now accept all open-box returns with no questions asked. Newegg has long been a favorite location for the PC gaming community. Hardware and other gaming ...

That in and of itself is not new, but what has changed is Newegg's return policy for such things. Previously, if you purchased a combo deal, you could return one of the items individually for a ...

Online computer parts retailer Newegg is updating its returns policy after a recent scandal involving the company selling a faulty motherboard. Newegg has posted a customer service update to its ...

Online distributors such as Newegg ... policy that was intended to hurt botting. Unfortunately, it's also hit regular customers, too. Up until now, if you bought a bundle deal on Newegg, you could ...

PC retail giant Newegg has suddenly reversed a long-standing return policy after an incident with a popular YouTube channel, and will now accept all returns on "open box" products on a "no ...

Newegg specifically told Windows Central that its new process would involve a “no questions asked” return policy. Things started to unfold after Gamers Nexus, which has 1.58 million ...

In a statement to Windows Central, Newegg says that it has "put in place new policies to ensure a hassle-free return experience on 'open box' merchandise returns on motherboards and CPUs." ...

It then sought to return the motherboard under Newegg's returns policy and shipped the product back to the retailer. That's where things get a little dicey for Newegg's customer service ...

It was with this pressure of this unapproved (by Newegg) appearance of media at its doorstep that the company announced it was going to change its return policy for CPUs and motherboards that were ...

WTF?! Paying one-and-a-half thousand dollars for a graphics card is a big decision, but those concerns often vanish when you're enjoying blistering framerates at high resolutions. What will give ...