Hyderabad: The National Consumer Helpline (NCH) witnessed unprecedented growth in usage, with calls increasing from 12,553 in December 2015 to over 1.55 lakh calls in December 2024, according to ...
The new Act introduced progressive provisions aimed at simplifying consumer redressal and enhancing protection.
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National Consumer Helpline to roll out AI-based features, partners with 1,000 firmsNew Delhi, Nov 24 (PTI) National Consumer Helpline (NCH) is set to introduce artificial intelligence-based features including speech recognition and multilingual chatbots as part of a major ...
A total of 34,019 consumer grievances out of the 1,09,962 admitted through 'e-Daakhil' platform were resolved in the last ...
Mumbai: Non-profit Consumer Guidance Society of India's helpline will be merged with the National Consumer Helpline (NCH) from April 1. Consumers will now have to dial 1915 in case of any ...
The Central Consumer Protection Authority (CCPA) has imposed penalties to the tune of Rs 77,60,000 on 24 coaching institutes ...
World Consumer Rights Day: Here’s how you can get your grievances redressed – All details inside
However, there has also been a rise in the number of e-commerce grievances reported by customers on the National Consumer Helpline (NCH). As a result of this, technologically, NCH is being ...
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