With Microsoft closing its retail stores, the company announced plans to move store employees into remote support roles and said there would be no layoffs as a result of the decision.; But ...

When Microsoft last June announced plans to permanently close its retail stores, the company said that it would avoid layoffs by letting employees transition to online sales, training, and support ...

Even though Microsoft Store has been serving a variety of customers for years, shifting its large retail staff to remote work was no easy task. It involved setting up new priorities and workflows, ...

During the closure, Microsoft repurposed almost 80% of its retail employees in five key activities, including serving SMB and education customers, providing training to enterprise customers ...

Microsoft shut down its physical stores around the world on March 16th, but some 2,000 Microsoft store employees have transitioned to serving customers remotely as part of the company’s ...

In what Microsoft is touting as a “new approach to retail,” the company said its retail store employees will be transitioned to its corporate hubs and will provide customers remote sales ...

Microsoft's first two retail store locations are set to open this fall in Mission Viejo, Calif., and Scottsdale, Ariz., and Microsoft posted a number of job listings for the stores in mid-August.

A Microsoft spokesperson said that “all employees will have the opportunity to stay with Microsoft.” Microsoft has more than 70 U.S. stores; seven in Canada; and one each in Australia and England.

Microsoft is closing all of its 80-plus brick-and-mortar stores under a “strategic change” to its retail operations, a move that will result in a pre-tax charge of approximately $450 million ...

Microsoft will trim its workforce by 10,000 people, or approximately 5% of its total employees, according to a January 18, 2023 SEC filing.The reductions will take place during the company’s fiscal ...

Microsoft is allegedly making offers to Apple Store employees to come to the dark side and staff its new retail venture.

Microsoft's retail presence was already shrinking before the COVID-19 pandemic came along to speed up the process. The last store closings were originally intended for the end of 2020 or early 2021.