at risk of falling through' Microsoft today announced two software agents that automate certain business functions for ...

Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff ...

They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,' says Jared Spataro, Microsoft CMO for AI at work. Microsoft appears to ...