In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver ...

customer service, marketing, commerce, and more, with the goal of streamlining and organizing operations for your team. As for the specifics, Microsoft Dynamics 365 offers a notably broad set of ...

Why You Should Work with a Certified Dynamics 365 Consultant.As businesses move toward digital transformation, choosing the ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Cognigy, a provider of customer service solutions, has achieved Microsoft Solutions Partner with Certified Software, the highest level of partnership within Microsoft's AI Cloud Partner Program. As a ...

ONALASKA, Wis., May 23, 2025 /CNW/ -- Innovia Consulting, a leading Microsoft Dynamics 365 Business Central partner, is ...

Many of those tasks are already automated, and Microsoft's hope is to make them better, said Jeff Comstock, corporate vice president of Dynamics 365 Customer Service at Microsoft. But the real ...