The benefits of Engagement Cloud go far beyond marketing—it empowers and informs how CentraCom interacts with our subscribers, allowing us to provide exceptional experiences that increase ...

Netcore Cloud, a global leader in AI-powered marketing automation and customer engagement, today announced the launch of ...

Salesforce on Wednesday is rolling out a series of AI-driven enhancements to the Marketing Cloud, largely centered around improving personalized messaging and engaging with customers in real-time ...

Salesforce Marketing Cloud Next is an agentic AI-powered solution for two-way personalized conversations. Get CRM Media in your inbox - Sign up for free . ... performance optimization, and ...

Available within Journey Builder, Marketing Cloud’s cross-channel customer engagement solution, Cloud Direct by RRD, allows businesses to connect customer interactions across email, mobile ...

Microsoft and Adobe are joining forces in the cloud. On Monday at the Microsoft Ignite conference, Microsoft and Adobe announced plans for a strategic partnership to help enterprise companies embrace ...

Retailers are striving to connect with price-conscious shoppers by taking a more customer-centric approach to their marketing strategies. To help organizations tackle this new business necessity more ...