Every customer service training session (or keynote speech or workshop or breakout session on the topic) needs to include both the why and the how: conceptual/inspirational/cultural themes on the ...

If you want to increase your success as a keynote speaker, trainer, or workshop leader, then customer service improvement–the service and support you provide to those who hired you and organized ...

In a keynote address on freedom of speech, Run the Jewels rapper Killer Mike called on Americans to fight vehemently for those whose views they oppose. Killer Mike cites Douglass, Chomsky, grandpa ...

Answer by Josh Levs, Author, Former CNN & NPR Journo, on Quora: Every keynote you do is an honor. Understanding this is the first, and most important, rule. Even when I have a busy week doing ...

Something about Thursday must inspire templates, as three software developers announced new themes aimed at assorted Apple iApplications. Take iPresentee, which released Keynote Themes 8.0. The ...