California’s largest auto insurer, Farmers Insurance Group, announced Tuesday that it was reducing its rates by an average of 14.5% for policies issued by its Farmers Insurance Exchange subsidiary.

However, Trustpilot reviews indicate that customer satisfaction with Farmers Insurance Group is generally low, as the company currently holds a rating of 1.5 out of 5 stars.

How Old is Farmers Insurance? Farmers' Insurance Group is an insurance company that is nearly 100 years old. ... Some consumers have dissatisfaction with customer service.

Farmers Renters' customer service was excellent, ... according to the 2014 report by the Federal Insurance Office, Farmers Insurance Group is fifth overall in the personal property insurance market.