UMass Lowell believes that family members can be our best partners in ensuring their students' success. An important aspect of this partnership is communication, but we realize that sometimes it can ...
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I'm the COO at a Hollywood law firm. I had to change my communication style at home when I realized how it impacted my family.This as-told-to essay is based on a conversation with Shayla Smith, Chief Operating Officer of Lichter Grossman Nichols Feldman Rogal Shikora & Clark, Inc. It has been edited for length and clarity.
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