Employee engagement is important. But so is customer engagement. Here's some expert advice on how to win—and retain—customers ...

See our books. As more and more companies go remote ... are navigating a new normal where traditional approaches to employee engagement and brand building are rapidly evolving.

Gallup reported that low employee engagement is costing U.S. companies an estimated $1.9 trillion in lost productivity. The ...

As a result, every organization wants to increase employee engagement. The question is how ... s Fuqua School of Business and is author of the book The Long Game. Complimentary HBR Webinar Monday ...

Over the past decade, workplace leaders have preached about the importance of employee engagement. But as a leadership consultant, I have found that very few organizations actually take employee e ...

Why did we author this book? The research studied by Dr. Meese ... You may already have such a measurement: an employee engagement survey. In our work, we have found there are three questions ...

A lack of employee engagement at work may cost the economy nearly $2 trillion as workers are dealing with unclear expectations, weak connections to their companies, and lower satisfaction levels.