When Barry joined the small consumer-products company as its CIO, he found a mess—not just a mess of systems, but business units that had grown quickly and paid little attention to their ...

Processes are an underutilized tool in rapidly scaling businesses. Here's how leaders foster cultures that embrace systems to their advantage.

But not every business process is a good fit for automation, so it's incumbent upon companies to determine which processes are best suited to automation and which ones are best handled by humans.

Business process management (BPM) software is designed to help you analyze business processes and understand what works, what can be better and what you can add. The software on this list can ...

Business process mapping is the strategic analysis of identifying and creating a visual depiction of the process flow of various areas of an organization. For example, the supply chain cycle is an ...

While traditionally part of manufacturing, business process outsourcing (BPO) — in which companies work with third-party vendors to manage business operations — has grown beyond this one industry.

A key question: Which business processes are actually suitable for agentic AI? Business consulting firm Deloitte predicts that in 2025, 25% of companies that use generative AI will launch agentic ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K ...

With 95% of businesses reporting business process improvement after implementing an ERP system, it’s time to take the next step for your organization. This ERP implementation guide will show you ...

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take a look at how business process outsourcing & consulting stocks fared in Q1 ...

Kimberly also holds a Class C private investigator license. Investopedia / Michela Buttignol Business process outsourcing (BPO) is a method of subcontracting various business-related operations to ...