But not every business process is a good fit for automation, so it's incumbent upon companies to determine which processes are best suited to automation and which ones are best handled by humans.

As the Q1 earnings season wraps, let’s dig into this quarter’s best and worst performers in the data & business process ...

Business process management (BPM) software is designed to help you analyze business processes and understand what works, what can be better and what you can add. The software on this list can ...

When Barry joined the small consumer-products company as its CIO, he found a mess—not just a mess of systems, but business units that had grown quickly and paid little attention to their ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K ...

Adi Klevit, an Entrepreneurs’ Organization (EO) member in Portland, Oregon, is the co-founder of Business Success Consulting Group, which helps leaders create and document custom processes and ...

A key question: Which business processes are actually suitable for agentic AI? Business consulting firm Deloitte predicts that in 2025, 25% of companies that use generative AI will launch agentic ...

The end of the earnings season is always a good time to take a step back and see who shined (and who not so much). Let’s take ...

Business process outsourcing involves the outsourcing of business functions to external companies. To clarify, many companies outsource tasks to external providers. An example may be hiring a ...

Kimberly also holds a Class C private investigator license. Investopedia / Michela Buttignol Business process outsourcing (BPO) is a method of subcontracting various business-related operations to ...