At a giant Best Buy repair shop in Brooks, Kentucky, Geek Squad technicians work on computers owned by people across the country, delving into them to retrieve lost data. Over several years, a ...

Best Buy is gearing up for one of the biggest product launches of the year: artificial intelligence computers. The retailer is training tens of thousands of its employees to sell and repair ...

"We bought the extended warranty at Best Buy on the Lenovo," she says, ... For the PC laptop owners, the median cost of a repair paid for completely out of pocket was $118.

John's wife's laptop died, and his local Geek Squad wants $800 total to replace the motherboard. John says he found the motherboard for $150, and he wants to know why Geek Squad thinks it will ...