Employee focus groups only work if they produce results. Finally, remember the goal of any employee feedback is to enhance what is working and to produce meaningful change for what is not.

Focus on benefits. Another way companies can cope with employee engagement is by reevaluating their benefits package to ensure it is competitive and appeals to their workforce.

Mr. Healy is the deputy Opinion editor. After 61 focus groups for New York Times Opinion, listening to voters on the Biden presidency, Donald Trump and Kamala Harris, and holding sessions with ...