A longtime AutoZone customer is disgusted by its new self-checkout policy, and he speculates that it’s part of the reason so many people are shopping online these days. TikTok user and self ...

Thinking back, remember grocery shopping just a few years prior always? Your trolley often arrived piled high at the ...

Julie Domina loathes self-checkout. The 50-year-old real estate agent says they glitch too often and worries the technology is making checkout more difficult for the elderly and visually impaired.

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee ...

Customers feel more rewarded by a store and “feel like they were treated more valuably” when using regular checkout because it involves less effort and cashiers handle the scanning, bagging ...

(CNN) - Walmart, Costco, and other chains are revising their self-checkout strategies after noting higher numbers of intentional shoplifting - or "shrink." Self-service machines were first ...

The self-checkout has become a point of controversy for many shoppers. Some love it for the solitude, and others hate it for the frequent technical errors. As Wal-Mart begins to remove some self ...

Self-checkouts have long been a staple feature within retail stores nationwide, but a new study found that an increasing number of Americans are actually in favor of eliminating such technology ...

“I can’t wait to use that self-checkout machine,” said no one, ever. When they were first rolled out in 1986 at Atlanta-area Kroger grocery stores, self-checkout machines were hailed as a ...

From theft to scanning errors, retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade. Now, research finds another problem with ...