Phonely, Maitai and Groq achieve breakthrough in AI phone support with sub-second response times and 99.2% accuracy, enabling ...

When most people think of AI transforming industries, their local plumber's or HVAC technician's office is often overlooked.

Sobot, a leading AI customer contact solution provider, unveiled its "AI-First" strategy at a media launch event this month.

Unveiled during the company's WWDC 2025 presentation on Monday, Live Translation will, as the name suggests, offer on-the-fly ...

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

T he Social Security Administration (SSA) is set to revolutionize its phone system by incorporating artificial intelligence ...

The Social Security Administration gets about 390,000 calls per day, and the average wait time for those calls as of April ...

The Social Security Administration's new AI-powered phone bot is coming, whether you're ready for it or not -- and apparently ...

RCS and modern phone systems with branded Caller ID. Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization, security and ...

The AI-infused Glance will arrive on Samsung phones as both a standalone app and a fully integrated lock screen. Thankfully, ...