Amazon CEO Andy Jassy anticipates generative artificial intelligence will reduce its corporate workforce in the next few years as the online giant begins to increase its usage of the technology. “We will need fewer people doing some of the jobs that are being done today,

Amazon CEO Andy Jassy said Tuesday he is anticipating artificial intelligence will reduce the technology company’s corporate workforce over the next few years. In a blog post shared with

Amazon is currently using AI to optimize inventory in its fulfillment network, upgrade its customer service chatbot and improve product detail pages.