From gate lice, to confusing queuing systems and stuffy waiting areas, boarding a flight is often a less-than-pleasant experience. But British Airways is aiming to fix this familiar headache with ...

British Airways has overhauled its boarding process in a major win for passengers. BA, which flies from Birmingham, has cut its previous nine-group system down to just five groups for long-haul ...

British Airways’ website, app and systems suddenly crashed on Friday afternoon. One passenger reported "chaotic" scenes at their departure gate after the system ...

British Airways flights were delayed as its phone lines went down in an "IT system failure ... Another added: "At MAN airport, minutes before boarding to LHR, they've announced the issue.

And, from 12 December, you'll be last to board the plane. On that day, British Airways brings in a group-boarding system “to further improve the customer journey”. Your boarding pass will be ...

The previous system – the British Airways Executive Club – rewarded ... for Bronze include business-class check-in and priority boarding whenever you fly, free seat selection from seven ...

Meanwhile, reaching Bronze level – which includes preferential check-in, priority boarding and ... on a Tier Points system (Picture: Getty Images) For British Airways’ most exclusive tier ...

A family flying from Shanghai to London said they were refused boarding onto a British Airways flight after gate staff became concerned over insect bite marks on their baby. Jonathan Arthur ...

But British Airways is aiming to fix this familiar headache with new boarding rules, designed to streamline the process. Back in 2017, BA introduced a system that divided passengers into not one ...